Frequently Asked Questions

You can download and purchase the latest version of VerbAce-Pro here.

VerbAce-Pro is compatible with Windows Vista/7/8/10.
VerbAce-Pro is NOT compatible with previous Windows versions or Mac OS. 

The Chrome/FireFox browsers require a special extension in order to allow us to read text from them. These extensions cannot be installed automatically. You need to install them from the shop.

Chrome: You can install the extention from the web store. Remember to restart the browser after you make the required changes.

FireFox: You can install the extention from the web store. Remember to restart the browser after you make the required changes.

You can move your VerbAce-Pro program to another PC (e.g. when you purchase a new computer).
Just uninstall VerbAce-Pro from the old PC and install it on the new one. 

Yes! please use our Account Retrieval page to retrieve your code.

According to our License Agreement you need to purchase a license for each workstation.
Please refer to the License Agreement for more details (appears on the first screen of the installation program). 

Adobe Reader DC
see instructions for XI below.
Also, if you still cannot read from the PDF, try clicking CTRL+SHIFT+5 in Reader and then click Cancel and try again to use VerbAce.

Adobe Reader XI
Please make sure that the following configuration is set:
1. Open the Adobe Reader 'Edit > Preferences' menu (CTRL+K)
2. Go to 'Security (Enhanced)' tab
3. make sure 'enable Protected Mode at startup' is NOT checked.


Adobe Reader X:
Please make sure that the following configuration is set:
1. Open the Adobe Reader 'Edit > Preferences' menu (CTRL+K)
2. Go to 'General' tab
3. make sure 'enable Protected Mode at startup' is NOT checked. 

To place an order for several licenses please follow these steps:
1. Press Buy on our web site,
2. Enter the number of licenses you want to purchase (according to the number of workstations you have),
3. Press Update to see the new purchase value,
4. In the First Name field enter your company name (or your full name if you are not a company),
5. In the Last Name field enter the number of licenses you are buying (e.g. '15 licenses', 'two licenses', etc.),
6. Follow through the rest of the process, according to the instructions on the screen. The license key you will obtain is valid for the number of installations you ordered. 

You can add the following dictionaries to the program:
German-English Dictionary
Spanish-English Dictionary
To add a dictionary, download the file and add it to the installation folder (typically C:\Program Files (x86)\VerbAce Research\VerbAce-Pro). Then restart the program. 

To uninstall the software: Open the Windows Start Menu, find the Program Group VerbAce-Pro and click on 'Uninstall VerbAce-Pro'.

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